Slack and Teams notifications

Get contract alerts where your team already talks. Connect a Slack or Microsoft Teams channel, and Renewly posts renewal alerts there as well as sending the usual emails.

After a downgrade, you can still view, pause or disconnect existing channels.

Overview

Renewly can post to Slack and Teams channels as well as sending email. Your team sees renewal deadlines in the place they spend their day, not buried in someone's inbox.

Each channel lists these alert types, and you can turn each one on or off:

• 90-day, 60-day, 30-day and 7-day notice window: a reminder as a renewal or notice deadline gets close
• Contract uploaded: someone added a new contract
• Extraction complete: Renewly has finished reading a contract
• Weekly digest: this option is in the list, but Renewly does not post a weekly digest to Slack or Teams yet

Connecting Slack

Renewly posts to Slack through an Incoming Webhook. This is a private web address that Slack gives you for one channel. Anything sent to that address appears in the channel. You do not need to install a Renewly app in Slack, and you choose exactly which channel gets the alerts.

Step 1: Create the webhook in Slack

1. In Slack, click your workspace name, then Tools & settings, then Manage apps.
2. Search the App Directory for Incoming WebHooks and click Add to Slack.
3. Choose the channel for your renewal alerts (for example #renewals), then click Add Incoming WebHooks integration.
4. Copy the Webhook URL. It starts with https://hooks.slack.com/.
5. If you like, change the name and icon Slack shows for the messages (for example “Renewly”), then click Save Settings.

Step 2: Connect it to Renewly

1. In Renewly, go to Settings › Integrations and find Notification Channels.
2. Click Connect Slack.
3. Under Channel name, type a name you will recognise (for example #renewals).
4. Under Webhook URL, paste the address from step 1.
5. Click Connect. The channel appears in the list straight away, with every alert type turned on.
6. Click Send test notification to check that a test message arrives in Slack.

Connecting Microsoft Teams

1. In Microsoft Teams, go to the channel where you want the alerts.
2. Click the ... menu, then Connectors, then Incoming Webhook.
3. Give the webhook a name (for example "Renewly alerts") and copy the address Teams gives you.
4. In Renewly, go to Settings › Integrations and find Notification Channels.
5. Click Connect Teams, type a Channel Name, paste the address, and click Connect.

Renewly only accepts Teams addresses that end in webhook.office.com or webhook.office365.com. If Teams gives you a different kind of address, Renewly shows an error and the channel is not added.

Configuring alert types

Each channel has its own list of alert types under Alert types. Tick or untick each one for that channel. For example, you could send only the 7-day alerts to an urgent channel, and every alert to a general one.

Testing your connection

Click Send test notification next to a channel. A test message should appear in that channel. This proves the connection works before any real alert is due. The channel then shows when the last test was sent.

Pausing a channel

Click Pause channel to stop alerts without disconnecting. The channel keeps its settings and shows as Paused. Click Resume channel to start again.

Email still arrives

Slack and Teams are extra. They never replace email. Renewly sends the email alert first, and it arrives even if a Slack or Teams message fails, for example because the webhook was removed.

Disconnecting a channel

Click Disconnect next to the channel, then confirm. Alerts to that channel stop straight away and Renewly deletes the stored address. You can connect it again at any time.