Account Settings

Manage your profile, subscription, billing, and account preferences.

Profile Settings

Update your personal information:

• Name: Update your display name
• Email: Change your account email (requires two-step verification)
• Profile Picture: Upload a profile image

Changing Your Email

Renewly uses a secure two-step verification process to change your email address:

1. Go to Account Settings → Profile
2. Enter your new email address
3. Click "Change Email"
4. Check your new email address for a verification email
5. Click the link in the email to open the confirmation page
6. Click "Confirm Email Change" button to complete the process

Email Preferences

Control which emails you receive from Renewly:

• Renewal Alerts: Toggle on/off for all contracts
• Alert Timing: Choose 7, 30, 60, and/or 90-day alerts
• Product Updates: Receive news about new features
• Marketing Emails: Opt in/out of promotional emails

Subscription Management

Free Plan

• 5 contracts maximum
• Automatic extraction
• Standard renewal alerts
• Community support

Pro Plan

• Unlimited contracts
• Advanced extraction with multi-model validation
• Priority renewal alerts
• Priority email support
• Export features

Upgrading to Pro

1. Go to Account Settings → Subscription
2. Click "Upgrade to Pro"
3. Choose monthly ($99/month) or annual ($990/year - save 17%)
4. Enter payment information
5. Confirm upgrade

Billing

Payment Methods

Manage your payment information:

• Add or update credit card
• View payment history
• Download invoices

Subscription Billing

• Monthly: Billed on the same day each month
• Annual: Billed once per year (save 17%)
• Auto-renewal: Subscriptions renew automatically

Canceling Your Subscription

You can cancel anytime:

1. Go to Account Settings → Subscription
2. Click "Cancel Subscription"
3. Confirm cancellation
4. Access continues until end of billing period

Data & Privacy

Download Your Data

Export all your contract data:

1. Go to Account Settings → Data & Privacy
2. Click "Export Data"
3. Receive download link via email

Delete Account

Permanently delete your Renewly account:

1. Go to Account Settings → Data & Privacy
2. Click "Delete Account"
3. Confirm deletion (this is permanent)
4. All data deleted within 30 days

Security

How signing in works

Renewly is passwordless. Every sign-in uses one of these methods:

• Magic link - enter your email address and we send you a one-click sign-in link. No password to remember or steal.
• Google, GitHub, or Microsoft - sign in using your existing account with one of those providers.
• Passkey - use Touch ID, Face ID, Windows Hello, or a hardware security key. The fastest and most phishing-resistant option. See Passkeys.

Two-Factor Authentication (2FA)

Add an extra layer of security to your account with time-based one-time passwords (TOTP). 2FA is optional when you use a passkey (passkeys are inherently two-factor), but recommended for magic-link and OAuth sign-ins.

Setting Up 2FA

1. Go to Account Settings → Security
2. Click "Enable Two-Factor Authentication"
3. Scan the QR code with your authenticator app
4. Enter the 6-digit verification code to confirm
5. Download and save your recovery codes in a secure location

Compatible Authenticator Apps

2FA works with any TOTP-compatible authenticator app:

• Microsoft Authenticator (iOS, Android)
• Google Authenticator (iOS, Android)
• Authy (iOS, Android, Desktop)
• 1Password (with TOTP support)
• Bitwarden (with TOTP support)

Recovery Codes

When you enable 2FA, you'll receive 10 one-time recovery codes. Each code can be used once to access your account if you lose access to your authenticator app.

• Download the recovery codes immediately
• Store them in a secure location (a secrets vault or a locked physical location)
• Each code can only be used once
• You can regenerate codes at any time from Settings

Logging In with 2FA

Once 2FA is enabled, you'll need to provide a verification code after signing in via magic link or an OAuth provider:

1. Complete your usual sign-in (magic link or Google/GitHub/Microsoft)
2. Open your authenticator app
3. Enter the 6-digit code for Renewly
4. Click "Verify" to complete login

Disabling 2FA

Disabling 2FA requires an active session verified at the second factor (AAL2). You will need to provide a current 6-digit code from your authenticator app to confirm:

1. Go to Account Settings → Security
2. Click "Disable Two-Factor Authentication"
3. Enter a current 6-digit code from your authenticator app

Passkeys

Passkeys let you sign in with biometrics (Touch ID, Face ID, Windows Hello) or a hardware security key - no email link needed. You can enroll multiple passkeys and give each one a name so you can tell them apart.

See the Passkeys help page for a full guide on enrollment, login, naming, and revoking passkeys.

Other Security Features

• Active Sessions: View and manage logged-in devices
• Login History: See recent account access

Cookie Preferences

Renewly uses analytics cookies (Apollo, Microsoft Clarity, and Google Analytics) to understand how the product is being used so we can improve it. Essential cookies - including those needed for authentication, billing, and live chat - are always on and cannot be turned off.

When you first visit Renewly you are shown a banner where you can accept or reject analytics cookies. You can change your choice at any time:

1. Go to Account Settings → Account
2. Scroll to the "Cookie preferences" card
3. Click "Manage cookies"
4. The banner reappears and you can make a new choice

API Keys

Renewly provides a public API for programmatic access to your contract data. Manage your API keys from the Settings page.

Creating an API Key

1. Go to Settings → API Keys
2. Click "Create API Key"
3. Name your key (e.g., "CRM Integration" or "Reporting Dashboard")
4. Optionally set an expiration date
5. Save the key securely - it is shown only once and cannot be retrieved later

Revoking API Keys

You can revoke any API key at any time from Settings → API Keys. Revoked keys stop working immediately. We recommend revoking keys that are no longer in use or that may have been compromised.

For full API documentation including endpoints, authentication, and code examples, see the API Documentation.

Accessibility Features

Renewly is designed to be accessible to all users, following WCAG 2.1 Level AA standards.

Keyboard Navigation

• All features are fully accessible via keyboard
• Visible focus indicators show your current position
• Logical tab order throughout the application
• Skip links to jump to main content

Screen Reader Support

• Semantic HTML and ARIA labels for proper navigation
• Live regions announce important updates
• Alternative text for all meaningful images
• Tested with popular screen readers (NVDA, JAWS, VoiceOver)

Visual Accessibility

• Sufficient color contrast (WCAG AA compliant)
• Text resizing up to 200% without loss of functionality
• Dark mode support for reduced eye strain
• Clear visual focus indicators

Accessibility Feedback

We're committed to making Renewly accessible to everyone. If you encounter accessibility barriers or have suggestions for improvement, please contact our support team.