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Help Center

Everything you need to know about using Renewly

Teams

Collaborate on vendor contract management by creating teams, inviting members, and sharing contracts across your organization.

Creating a Team

Create an organization to start collaborating with your team:

  1. Click the org switcher dropdown in the sidebar
  2. Select "Create Organization"
  3. Enter your organization name
  4. Click "Create" to set up your team

You can also create a team from Settings → Team. Once created, you'll automatically become the team admin.

Tip

Free plan users can create 1 team with up to 3 members. Upgrade to Pro for unlimited teams and unlimited members.

Inviting Members

Invite colleagues to join your organization:

  1. Go to Settings → Team
  2. Click "Invite Member"
  3. Enter the member's email address
  4. Select a role: Admin, Member, or Viewer
  5. Click "Send Invite"

The invited user will receive an email with a link to accept the invitation. They can join as an existing Renewly user or create a new account.

Domain Validation

Email addresses are validated when sending invitations to ensure they are well-formed and deliverable. You cannot invite an email address that is already a member of the organization.

Roles & Permissions

Each team member is assigned a role that determines their level of access:

Owner

  • The workspace creator. Everything an admin can do, plus owner-only settings such as enabling department-scoped visibility
  • Always sees all contracts
  • Cannot be removed or demoted by other members

Admin

  • Full access to all contracts in the organization
  • Invite new members and manage existing members
  • Change member roles
  • Remove members from the organization
  • Upload, edit, and delete contracts
  • Manage team settings and departments

Member

  • Upload, edit, and organize contracts
  • Cannot invite or manage other members or change team settings
  • If the workspace uses department-scoped access, members only see contracts in their assigned department(s)

Viewer

  • Read-only access to organization contracts (limited to their assigned departments if the workspace uses department-scoped access)
  • View contract details, extraction results, and analytics
  • Cannot upload, edit, or delete contracts
  • Cannot invite or manage other members

Managing Members

Admins can manage team members from Settings → Team:

  • Change roles: Switch a member between Admin, Member, and Viewer
  • Remove members: Remove a member from the organization

Last Admin Protection

Every organization must have at least one admin. You cannot remove or demote the last remaining admin. To transfer ownership, first promote another member to admin before changing your own role.

Switching Workspaces

Use the org switcher in the sidebar to switch between organizations if you belong to multiple teams:

  • Click the org switcher dropdown to see all available workspaces
  • Select a workspace to switch to it
  • Contracts, analytics, and settings update to reflect the selected workspace

Important

When you belong to an organization, the organization becomes your workspace. You will not see a separate Personal workspace. If you leave all organizations, your personal workspace is restored automatically.

Team Settings

Access team settings by navigating to Settings → Team. From here you can:

  • View all current members and their roles
  • Send new invitations
  • Manage pending invitations
  • Change member roles
  • Remove members

Invitation System

The invitation system is designed to be secure and straightforward:

  • 7-day expiry: Invitations expire after 7 days if not accepted
  • Resend with cooldown: You can resend an invitation, but there is a cooldown period between resends to prevent spam
  • Accept as existing user: If the invited person already has a Renewly account, they can accept the invitation and join the team immediately
  • Accept as new user: If they don't have an account, the invitation link guides them through registration before joining

Expired invitation?

Simply resend the invitation from Settings → Team. The member will receive a new email with a fresh 7-day link.

Contract Sharing

Contracts uploaded to an organization workspace are shared with the team:

  • By default, every member of the organization can see every contract
  • If department-scoped access is enabled, members and viewers only see contracts assigned to their departments, while owners and admins see all
  • Admins and members can upload and edit contracts; viewers have read-only access
  • Analytics and renewal alerts follow the same visibility rules

Important

Contracts uploaded to an organization cannot be moved to a personal workspace. Make sure you have the correct workspace selected before uploading.

Tier Limits

Team features vary by plan:

Free Plan

  • 1 team
  • Up to 3 members per team
  • All core team features included

Pro Plan

  • Unlimited teams
  • Unlimited members per team
  • All core team features included

Need to upgrade? Visit Account Settings to learn about upgrading to Pro.