RenewlyContract renewal management (Renewly home)
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Manual2 Dates and alerts2.4

Calendar sync

Connect your Google Calendar or Microsoft Outlook calendar, and Renewly puts every contract renewal date in it as an event, with reminders before the date. You see your deadlines next to your meetings, without opening Renewly.

Calendar sync is part of the Starter, Business and Enterprise plans.

Supported calendars

  • Google Calendar: events go into your main calendar. Each event has reminders 90, 60, 30 and 7 days before the date.
  • Microsoft Outlook: events go into your default calendar. Outlook allows only one reminder per event, so Renewly sets the earliest one, 90 days before the date.

You cannot change these reminder times yourself yet. There is no setting for it in the app.

Using another calendar, such as Apple Calendar? On the same settings page, use iCal Export and click Download .ics to get a file you can import. This file is a one-off copy: it does not update when your contracts change. You may be asked to confirm with two-factor authentication first.

How to connect your calendar

  1. Go to Settings › Integrations. (This page appears in the settings menu for workspace owners and admins.)
  2. Scroll to Calendar Integrations.
  3. Click Connect next to Google Calendar or Microsoft Outlook.
  4. Google or Microsoft asks you to sign in and approve access. Approve it.
  5. You come back to Renewly, which adds your existing renewal dates to your calendar straight away. A message tells you how many contracts it synced.

If the connection fails, Renewly shows a message saying why, for example that the request was turned down or that your organisation's IT administrator has not approved Renewly yet.

How calendar sync works

What Renewly keeps up to date
  • A new contract with a renewal date gets a calendar event.
  • If you change a renewal date in Renewly, the event moves too.
  • If you delete or archive a contract, its event is removed.
  • Renewly also checks every hour and fixes anything that has drifted.

Google Calendar only: every 15 minutes, Renewly also looks for changes you have made to its own events. If you move a Renewly event to a new date, Renewly changes that contract's renewal date to match and records the change in the activity log. If you delete a Renewly event, Renewly marks the contract's current in-app notifications as read. This does not stop future reminders, and the next sync can recreate the event. Renewly does not act on any of your other events.

Managing your connection

Sync now

Sync happens by itself, but you can start one at any time:

  1. Go to Settings › Integrations and find Calendar Integrations.
  2. Click Sync Now next to your calendar.
  3. A message tells you how many contracts were synced.

Disconnect your calendar

  1. Go to Settings › Integrations and find Calendar Integrations.
  2. Click Disconnect next to your calendar.
  3. Confirm when asked.

Disconnecting deletes Renewly's events from your calendar. Every renewal event Renewly created is removed from your Google or Outlook calendar, and Renewly gives back its access to that calendar. You will stop getting calendar reminders for your renewals. Your own events are not touched, and your contracts stay in Renewly. Email renewal alerts carry on as normal.

Multiple calendars

You can connect one Google calendar and one Outlook calendar. If you connect both, your renewal dates go to both.

Calendar permissions

When you connect, Renewly asks for as little access as it can:

  • Google: permission to create, change and delete events, and to see your email address so Renewly knows which account is connected.
  • Microsoft: permission to manage events in your calendars, and to read your basic profile.

Renewly only creates, changes and deletes the events it made for your contracts.

Privacy & security

The keys that let Renewly reach your calendar are stored encrypted. You can disconnect at any time, and Renewly then gives up its access. You can also remove Renewly's access from your Google or Microsoft account settings.

Troubleshooting

Calendar events not appearing

  • Check the calendar in Settings › Integrations. Next to Last sync you should see a tick.
  • Make sure you are looking at the right calendar: your main calendar in Google, or your default calendar in Outlook.
  • Click Sync Now to run a sync straight away.
  • Refresh your calendar app.
  • Only contracts with a renewal date get an event. Check the contract has one.

Sync shows a cross or an error

  • Your connection may have expired. Click Reconnect, or disconnect and connect again.
  • When Google or Microsoft asks, make sure you approve access to your calendar.
  • If it keeps failing, email support@renewly.gg with the error message shown under your calendar.

Tip: use calendar sync and email renewal alerts together. Reminders in two places make a missed deadline much less likely.

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