Zoom renewal: the last day to say no
Zoom's terms say a subscription renews automatically unless you give notice at least 30 calendar days before the next renewal term starts.
What Zoom says
“at least thirty (30) calendar days prior to the commencement of the next Renewal Term”
Source: Zoom terms (effective 11 August 2023), checked on 2 October 2026.
Your order form or negotiated agreement can say something different. Check your own contract. Larger accounts often have their own terms.
Work out your last day
Pick your date and the last day to give notice appears here.
How to give notice
- Find the date your current term ends in your Zoom billing portal.
- Count back 30 calendar days. Picture a renewal term starting on 1 January: 30 days before is 2 December. Add a few days.
- Give notice in the billing portal, or email renewals@zoom.us.
- Keep a screenshot or a copy of the email.
Questions people ask
Are the 30 days business days?
No, the clause says calendar days, so weekends and bank holidays count.
Does this apply to monthly plans?
We have not confirmed that this clause covers monthly plans. Check your plan in the billing portal.
Where do I send notice if the portal does not offer it?
Zoom's terms name renewals@zoom.us.
Get a reminder before the last day
Put your Zoom date in the free renewal reminder and we will email you before the last day. No account needed. Or start free and upload the contract.
Renewly is not affiliated with Zoom. This is a summary of their published terms, not legal advice.
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