Datadog renewal: the last day to say no
Datadog's current agreement renews your order automatically, and you must tell your Customer Success Manager at least 15 days before it expires.
What Datadog says
“automatically renew as a new Order”
“at least 15 days before the expiration”
Source: Datadog Master Subscription Agreement (version dated 27 July 2023), checked on 2 October 2026.
Your order form or negotiated agreement can say something different. Check your own contract. Datadog contracts are often negotiated, so your order may differ.
Work out your last day
Pick your date and the last day to give notice appears here.
How to give notice
- Find the expiry date on your order.
- Count back at least 15 days. Fifteen is the minimum, so aim for a month before.
- Email your Customer Success Manager asking not to renew, and ask for written confirmation.
- Keep the reply.
Questions people ask
Which date counts, the order end or the agreement end?
The clause refers to the expiration of the order. Check yours.
I found a different number of days elsewhere. Which is right?
Check which version of the terms you are reading. This page quotes the version dated 27 July 2023, as we checked it on 2 October 2026. If you have your own order or negotiated agreement, that is the one that applies to you.
Who do I tell?
The clause says your Customer Success Manager. Ask for the reply in writing.
Get a reminder before the last day
Put your Datadog date in the free renewal reminder and we will email you before the last day. No account needed. Or start free and upload the contract.
Renewly is not affiliated with Datadog. This is a summary of their published terms, not legal advice.
More vendors: all vendor renewal terms · auto-renewal calculator